Customer Care
Shipping Policy
Everything about how and when your Veola order reaches you.
Delivery times
Orders placed before 4:00 PM are dispatched the same working day.
Cairo & Giza: 1–2 working days. Other governorates: 2–4 working days.
Shipping cost
Flat rate of 60 EGP nationwide.
Free shipping on every order over 999 EGP.
Tracking
You'll get an SMS and email with a tracking link as soon as your parcel leaves our warehouse.